Shipping + Returns

Shipping: Charlie & Me jackets are shipped via USPS Priority. Customers will be notified and provided with a tracking number once items have been shipped. Please allow 5-7 business days for shipping. 

Free local pick-up is available for those living near Boulder and would like to stop by the studio to pick up their purchase.

International shipping: International customers are responsible for all duties and taxes. 

Ready-to-ship returns: I understand that shopping online can be tricky so am happy to return, exchange or refund any unworn, unwashed or defective items within 10 days from the shipped date. All items must have their original tags and packaging.

In the case of returns, customers will be refunded the full price of their garment minus any shipping costs.

I am unable to offer returns or exchanges for international orders. 

To proceed with a return or exchange please contact me at charlieandmedesigns@gmail.com or here

Customers are responsible for any return shipping costs. 

Pre-Order Returns: Items that have been purchased via pre-order are not eligible for returns or refunds.